Residents of East Memphis apartment complex fear using utilities – FOX13 News Memphis

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MEMPHIS, Tenn. — Alisha Moore worries she only has five days before she permanently loses power and water at her east Memphis apartment complex.

“It’s so unfair,” she told FOX13 on Sunday. “I just want to break down and cry.”

Moore said she has lived at Highland Hills Apartments since last September and has always paid her rent and bills on time.

She provided a letter dated August 2 from Memphis, Light, Gas and Water (MLGW) which reads:

“The circumstances require the termination of MLGW’s current business relationship with your landlord or homeowners association.”

The “main customer meter(s)” will be disconnected on August 12, according to the letter.

“It’s such short notice,” Moore said. “It’s going to be difficult to find a place to live – it’s going to be the hardest thing right now.”

Other neighbors also said they received the letter on Friday and were unable to reach management all weekend.

FOX13 made several attempts to contact the management company, Multi-South Management Services. However, a voicemail from the company said the offices are closed on weekends.


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On the company’s website, 34 properties are listed across Memphis.

FOX13 has also reached out to MLGW to find out how and why utilities can go offline.

In the meantime, the inhabitants feel helpless.

Moore said she would likely move her belongings to storage and stay with her family if she had to look for a new place to live. She hopes to get back her $600 deposit.

“It’s ridiculous that we’re just finding out now,” Moore said. “I have a two-bedroom, so I have a lot to pack.”

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